SHIPPING
Origin of Shipment
Australia
Processing Time
All orders are packed within 5-7 days of the order being received. It can take up to 3-5 days from the time of your purchase to be picked up by Australia Post.
Shipping Methods
This store uses Australia Post to ship out orders.
In the case of a package being delayed or missing, I cannot attempt to locate or track the package, and cannot offer a warranty, refund, replacement or any form of compensation. If you would like to track your packages, please select express post for domestic orders, or standard parcel for international orders.
Estimated Shipping Times
These are estimated delivery times of Australia Post.
Domestic
Standard (no Tracking) 2-10 working days
Express (Tracking inc.)* 1-3 working days
International
Standard Parcel (Tracking inc.)** 6-10 working days
*Additional costs apply and will vary depending on delivery country, state or territory.
**Please check latest update for shipping delays
Gifts
Orders can be sent as a gift. Please leave a gift note in the "Add a note to your order" section in your cart before checkout and I will include that as well as hide pricing information on the packing slip of the purchase.
Returns and Exchanges
All sales are final. No returns or exchanges are accepted. Please read item descriptions carefully before making a purchase.
Returned Packages
If a package is returned, I will attempt to contact you, reconfirm your delivery details and resend the package. In some cases you may be required to cover the additional delivery costs for resending the package. If I do not hear back from you within a week, the order will be cancelled. If less than 30 days have passed since I have initially shipped the order, you will be eligible for a refund.
Missing Orders
Please contact me at hello@amalisart.com if you suspect your package has gone missing, is lost, or is delayed.